Livongo Logo

Diabetes made easier at no cost to you

Get unlimited strips, a smart meter, personalized tips and expert coaching—all paid for by your employer or health plan. Claim your benefit today.

Livongo Logo

Diabetes made easier at no cost to you

Get unlimited strips, a smart meter, personalized tips and expert coaching—all paid for by your employer or health plan. Claim your benefit today.

Program Benefits - DBT - Welcome Kit

Sign up and receive

An advanced blood glucose meter ($200 value)
    Unlimited strips and lancets right to your door
      24/7 real-time support for out-of-range readings
        Personalized tips, action plans and coaching
          Unlimited test strips and lancets, with no copays or out-of-pocket fees
          When you need more strips and lancets, you simply tap the meter and reorder. In a few days, a new box of strips and lancets appears at your doorstep. It's that simple.
          Smarter care, anytime, anywhere

          Your meter automatically uploads your blood sugar readings to your secure account on the Livongo app. It provides real-time tips and insights after every check. If your reading is out of range, a Livongo expert coach will reach out. Plus, you can always contact a coach directly from your meter for more guidance and support.

          More than 700,000 people are choosing Livongo
          Testmonial - Rob O.

          “The ease and simplicity of Livongo takes so much off my plate. They know where I’m at with my supplies, and the meter reminds me to order. The fact that it doesn’t cost anything is great.”

          Rob O.
          Testimonial - Pamela L.

          “I really like knowing that someone knows when I’m having a low. I’m alone a lot. And I know that if I have a low, my phone will ring and I can talk to somebody.”

          Pamela L.
          Testimonial - Thomas K. - Diabetes Program Page

          “Livongo gets you to a new level of thinking about your health instead of reacting to your health. They give you all the tools to be successful. It’s kind of a no-brainer.”

          Thomas K.
          Testimonial - Sharon G. - Diabetes Program Page

          “I like the feedback on the monitor. It lets me know if I’m in range or not. It’s like having a personal assistant who doesn’t bark at you.”

          Sharon G.
          The testimonials, statements and opinions presented are applicable to the individual, are voluntary and are not paid. Results and experience may vary.


          Is this really no cost for me?

          Yes! It is completely free to you. Your employer, health plan or health provider pays for the program on your behalf. Shipping is included too. You are not billed anything for joining and using Livongo.

          Does unlimited strips really mean unlimited?

          Yes! No matter if you check once a week or once per hour, with Livongo, you receive all the strips you need at no additional cost to you.

          What happens after I enroll?

          After you enroll, you will be shipped the Livongo Welcome Kit. Your Welcome Kit includes the Livongo meter, test strips, lancing device, lancets and carrying case. You’ll get access to the Livongo member website, You can also download and log in to the Livongo app to start exploring your benefits.

          Who is eligible for Livongo?

          First, you must be diagnosed with type 1 or type 2 diabetes. Next, you must be eligible through your employer, health plan or health provider. Spouses and dependents often qualify as well. Chat with us or call us at if you have questions about your eligibility.

          Will my information be safe?

          We take your privacy seriously. Your health information is protected through federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), and will not be shared with any third party in a manner that violates federal or state law. We implement numerous systems and security processes for data storage and encryption.

          GLP-1 FAQs
          1. Does Livongo offer GLP-1 medication to members enrolled in a condition management program for the purposes of weight loss?

          Note: GLP-1 solutions may be available to members enrolled in a condition management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator.

          Livongo is now part of Teladoc Health. Therefore, Livongo members enrolled in a condition management program and eligible for condition care will have access to the Teladoc Health network of providers. Teladoc Health care providers can prescribe GLP-1s for these members when clinically appropriate. Our approach is to offer these medications in addition to providing guidance on lifestyle modifications. Members can expect support through nutritionists, expert coaching and other licensed professionals.

          1. Am I eligible to receive GLP-1s through my condition management program?

          It depends on many factors: • You must be enrolled in our Diabetes Management, Hypertension Management, Weight Management or Diabetes Prevention programs. Your employer or plan sponsor must also have opted in to offer the condition care service. • If you clinically qualify, you’ll receive an invitation to enroll in condition care. • Once enrolled in condition care, your Teladoc Health care provider will assess whether a GLP-1 medication is right for you. Typically, these medications are available to members who meet additional clinical criteria. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful.

          1. What is the process for getting a GLP-1 prescription if I’m eligible for condition care through my condition management program?

          You’ll meet with a Teladoc Health care provider for an initial visit. During this visit, the provider will review your medical history. They’ll also review your current and previous medications. If you meet certain criteria, the provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your provider will also educate you on how to use it, the expected impact, side effects and how to monitor it.

          After your provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. You’ll be informed if the medication is denied. And your provider may suggest a different one.

          You can also expect regular clinical follow-ups after the initial visit:

          • 8-12 weeks to check early response and predict final response to medications. • Every 2-4 weeks in the beginning and every 2-3 months thereafter for certain members and medications. The goal is to assess side effects, evaluate weight loss and adjust doses if necessary. • 6-12 months to evaluate weight maintenance, prevent weight gain and keep focus on diet and physical activity. For most weight-loss medications, doctors recommend ongoing use if the medication is helping you lose weight. If you stop taking a medication that’s working, you can expect to regain the weight.

          Your care provider may recommend additional clinical support. An expert coach will be available to support your weight loss journey. You may also meet with a Registered Dietitian for personalized nutritional guidance or a behavioral health specialist.

          1. What will I have to pay for this medication?

          Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If they don’t, there are patient assistance programs that may help with costs. However, many programs expire after some time.